info purchase with autocad subscription

[dave90]

Hello, everyone.

I bought an annual subscription for autocad lt 2015, I got the confirmation email, even the payment, but today I have not received the codes to install it, is it normal?

I still have 2 questions.

1) As I need, can I install the 30-day trial version, and then when I get the codes insert them?
2) I bought autocad 2015, with the annual subscription from 360€ per month(+iva), can I receive the new versions that will come out in the years of autocad? (autocad 2016-2017, and so on)

Thanks

 

[dave90]

is called autocad lt 2015 (desktop annual subscription with automatic renewal)

 

[Tristan]

1) As I need, can I install the 30-day trial version, and then when I get the codes insert them?

http://knowledge.autodesk.com/topic...tion-1/desktop-installation-configuration-faqI suggest you contact your dealer for this kind of problem. if you bought directly in autodesk you are a chicken

2) I bought autocad 2015, with the annual subscription from 360€ per month(+iva), can I receive the new versions that will come out in the years of autocad? (autocad 2016-2017, and so on)

If you pay obviously you...

 

[dave90]

http://knowledge.autodesk.com/topic...tion-1/desktop-installation-configuration-faqI suggest you contact your dealer for this kind of problem. if you bought directly in autodesk you are a chicken


If you pay obviously you...

I bought from autodesk.

How do I solve this? I haven't had the codes yet. I tried to contact them via support but they haven't answered me yet

 

[Tristan]

ah non ne ho idea...telefona ad autodesk.