license "perpetual" expired

[STC]

Good morning, this year I decided not to upgrade the alibre license since I went to a higher software. alibre I need to continue the projects already started. today, taking back a job last year alibre does not open to me saying that the license has expired. I let the fact that from five licenses two took them away because now it is only sold with 3 (and this was not part of my contract and I don't know how legal it can be). Today it is impossible to work with alibre because I have not renewed the maintenance service and if I go to the site of alibre in my account info appear licenses with perpetual writing. I don't find this thing legal, and since I have to work on it today, what do I have to do? Am I the only one who happened? gentlemen of alibre: is not the correct way of dealing with customers. I am suffering financial damage for this!:angry:

 

[listastudio]

Good morning, this year I decided not to upgrade the alibre license since I went to a higher software. alibre I need to continue the projects already started. today, taking back a job last year alibre does not open to me saying that the license has expired. I let the fact that from five licenses two took them away because now it is only sold with 3 (and this was not part of my contract and I don't know how legal it can be). Today it is impossible to work with alibre because I have not renewed the maintenance service and if I go to the site of alibre in my account info appear licenses with perpetual writing. I don't find this thing legal, and since I have to work on it today, what do I have to do? Am I the only one who happened? gentlemen of alibre: is not the correct way of dealing with customers. I am suffering financial damage for this!:angry:

all you write does not correspond to the directives that I, as a retailer alibre for Italy (www.ret.it/aliva), I received from my mother's house and I can't explain how much you tell me,
I recommend that you contact your dealer as soon as possible and inform us about what answers you get, obviously not anonymously but reporting your username alibre so that we can check your location and tell you what turns out you have purchased.
all licenses perpetual alibre must operate without time limits regardless of maintenance renewal, idem for the number of installations that is not "adjusted and reduced" at the back (instead you have purchased a single license of the software with five possible installations).
Good luck!
paolo listwww.lista.it

 

[STC]

Good morning.
the thing was settled yesterday by the dealer, skorpion engineering.
Unfortunately it started working again just when I finished remaking what I needed with sw.
However my user name is premel.
thanks and good day:finger: