reggio
Guest
Good evening to all, I apologize for the oct but it is a bit that I am thinking about how to solve and this maybe is the place where I can find people with problems similar to ns.
in the daily management of orders, it happens, more and more often in the last years of having to start the design and production of machinery even before having defined in detail every detail, then it happens that, in course of work you have to add notes or reminders to the project as for example
"the customer called and changed the color of the carter"
or
"the customer prefers this brand instead of the other agreed"
or again
"the height of the machine is suspended proceed with the rest and recall within the..."
and so on, in short, a whole series of information that must be passed from the commercial to the designer and the designer practically in real time not to risk losing some vital passage, all this while you are following other projects.
the only method we have adopted for now is the email: a copy message to the various interested, hoping that everyone will take good note immediately (this to avoid further chronological problems "but how? "No, 5min ago was green, now it's yellow."
If the email tries to solve a part of the problem, it does not help, or does it hurt to recover the chronostory of changes e.g. "...but how the hell did we get to make this choice that we usually make the opposite?? ? ".
I was therefore wondering if you have dealt with and then solved such problems and if you have found a system or software "blind" that registers and distributes the chronostory of the machine/committee, perhaps also collecting initial project data such as images - email exchanges with customers - drawings 2d - etc...(It seems like I'm thinking about a pdm... absolutely not... already tried to try dbcent... and... no comment... I put hopes in another... )
in the daily management of orders, it happens, more and more often in the last years of having to start the design and production of machinery even before having defined in detail every detail, then it happens that, in course of work you have to add notes or reminders to the project as for example
"the customer called and changed the color of the carter"
or
"the customer prefers this brand instead of the other agreed"
or again
"the height of the machine is suspended proceed with the rest and recall within the..."
and so on, in short, a whole series of information that must be passed from the commercial to the designer and the designer practically in real time not to risk losing some vital passage, all this while you are following other projects.
the only method we have adopted for now is the email: a copy message to the various interested, hoping that everyone will take good note immediately (this to avoid further chronological problems "but how? "No, 5min ago was green, now it's yellow."
If the email tries to solve a part of the problem, it does not help, or does it hurt to recover the chronostory of changes e.g. "...but how the hell did we get to make this choice that we usually make the opposite?? ? ".
I was therefore wondering if you have dealt with and then solved such problems and if you have found a system or software "blind" that registers and distributes the chronostory of the machine/committee, perhaps also collecting initial project data such as images - email exchanges with customers - drawings 2d - etc...(It seems like I'm thinking about a pdm... absolutely not... already tried to try dbcent... and... no comment... I put hopes in another... )