installation building design

[IN.TEC]

Good morning to all,
I wrote in this section because I did not find any other section where to open this discussion.

I am having installation problems for the building design suite standard 2015.

I have already installed the product suite design suite 2015 I cannot install the building.
This happens because I conflict with the installation of raster design.

and cause this conflict I cannot install any other suite program.

I had already read in this forum that a user had already managed to solve this problem, but I can't find the discussion.

Has anyone had such problems?
Is there any solution to this?


Sorry if I was wrong to post in this section the discussion and ask administrators if they can move it to another appropriate section.



Thank you.
Faithful

 

[Tristan]

What do you mean, "was in conflict"? Have you heard your dealer yet? or technical support autodesk (if you are in sub)?

 

[IN.TEC]

Good morning, everyone!
I make a premise, I solved the problem.. .

after several attempts made in tandem with the technical support of my supplier I managed to complete the installation with a little 'magheggi'.

It is confirmed that the installation conflict was given by raster design. in practice at the time of installation, in the setup window, told me that the program had conflicts with other programs already installed.

to solve I had to start a microsoft procedure to "clean" the logs.
I subsequently created a new user on the pc with administrator powers.
at this point I installed all the suite on the profile of the new user without problems.

being that on the pc I had two users with administrator powers I found the suite programs on the other (my main profile) user.

at this point I deleted the profile created ad hoc and everything works great.

as usual, for me, are the classic mysteries of windows... but at least everything works and I have no problem with any of the installed programs.

Good Sunday
Faithful