romy
Guest
Bye to all,
after your observations I really feared not to ride a spider from the hole;
instead Tuesday after contacting solidworks Italy and writing a nice mail with all the happened contacted me my dealer the day after
I don't know.
in good substance they proposed to cancel the Swa2012 code in my possession and send me a new sw2013 license.
the months of assistance I stayed for the old license will be updated to the next annual renewal
so they force me to stay with them for another year
thinking maybe it's not that bad because I've also been offered payment expansions to my pleasure so I'll pay with the same speed that I've been solved by the problem
a question: the first license cost me almost €11,000 between licenses and the first year of assistance and the dealer assistance portal (which eventually make you install teamviewer that is free and do the remote control .....)
If I decided to end the annual assistance and want to resume the license from another dealer, would I pay almost 8000 only software again?
because they told me that being encoded as a solidworks customer they know me as such; So the cost of the first license has already been sorbet? Or am I wrong?
Hello everyone
after your observations I really feared not to ride a spider from the hole;
instead Tuesday after contacting solidworks Italy and writing a nice mail with all the happened contacted me my dealer the day after
I don't know.
in good substance they proposed to cancel the Swa2012 code in my possession and send me a new sw2013 license.
the months of assistance I stayed for the old license will be updated to the next annual renewal
so they force me to stay with them for another year
thinking maybe it's not that bad because I've also been offered payment expansions to my pleasure so I'll pay with the same speed that I've been solved by the problem
a question: the first license cost me almost €11,000 between licenses and the first year of assistance and the dealer assistance portal (which eventually make you install teamviewer that is free and do the remote control .....)
If I decided to end the annual assistance and want to resume the license from another dealer, would I pay almost 8000 only software again?
because they told me that being encoded as a solidworks customer they know me as such; So the cost of the first license has already been sorbet? Or am I wrong?
Hello everyone