I ask you an info: Are these settings saved in the template, in custom.xml, or in another place?check the file location in the options; may be that the folder is missing or you have no access in writing
You have to put it in a folder where you have writing permissions. in program files I think you can write only if you are administrator, but normally workstation users are not.I restored everything but the problem persists, I checked the txt file "draftcallout.txt" and contains the information
The material folder is where *.mtl files reside, I keep it in a folder on the server.I'm an administrator, but now he's lost all my personalizations, and I'm no longer in the material folder, you know where he is?
No, from a backup if you have it. is good practice (as well as a request from legislation in some areas) to back up important data, especially if you use them for work.do you mean a windows recovery?
2) search for an deleted file recovery programyou need to move preferences out of the program folder, and put them on or on a network disk if you are in different to use solid edge or in a folder that you have access to as a normal user user user, not administrator (you should use windows with non-administrator user, and access as such only for software maintenance)to finish the discussion, the assistance realized that they had installed me 3 months ago the r.0
to today are to the r.9, without updates probably crashed with win.
removed everything and reinstalled losing all preferences ....