problem with catiav5 in creating sketch

[ornitorinco91]

Bye, guys. I have a very important problem with catiav5, psremetto that I am a beginner with the use of this program.
after days of use and drawing creations, now, I can't create a new sketch because I can't view the various lines, axes ect. after selecting the sketcher and the xy plan ad es display the following image:
and already here does not display the h,v reference axes. extra if I create a board or various lines do not see me, but they are hidden type. I updated the video card drivers but the problem persists. I have a very new computer, I repeat I used the program days ago without problmi. How do I behave?

 

[volaff]

try looking for video tutorials on youtube.
I remember that there are to download for the various sections (parts, assembly, drafting,ect ect).

What version are you using?
Students?
pirate, what?

 

[ornitorinco91]

ho catiav5r21..

 

[volaff]

Student version?

 

[ornitorinco91]

Student version?

read in private mail :finger:

 

[ornitorinco91]

I uninstalled the program...reinstalled...but nothing.... uffffffffffffffffff

 

[volaff]

I remember having solved this once.

 

[gianni55]

try to delete catsetting (make a copy anyway) and then restart.

 

[ornitorinco91]

Where do they erase gianni?

 

[gianni55]

depends on the installation, look for the folder with windows, be careful that all folders are visible (otherwise you make those hidden)

 

[gianni55]

Usually they are in the directory: c:\users\tuonome\appdata\roaming\dassaultsystemes (the exact address depends on environment variables) and contain caia configuration settings, then search the folder and fan a security copy, then delete all content and start caia.

 

[ornitorinco91]

Thank you. .then I saw all the folders but I can't find that catsetting...I find a catsettingimportexport file and I just...now I started the search in c:, but I can't find anything... at this point I should format the pc?

 

[gianni55]

You don't have to format anything! You just have to find it, sometimes it's hidden. search on google how to make hidden folders visible and refer the search.

 

[ornitorinco91]

Thank you very much!!! it was hidden..I deleted all the files, restarted as you said...and now I can draw without problems...thanks a thousand, you are a genius