the ideal commercial technical office = utopia

[K79]

Hello everyone

I wanted some advice/idea on how you would do an ideal technical-commercial office.

persons/roles
programmes
Office automation
In short, the ideal would be....

 

[gerod]

I think it's a strange request.
the programming would be obligatory but in this historical period it is impossible.
utopia!

 

[K79]

in fact utopia I speak

in the sense how would you manage in the ideal a utc and with what tools?

 

[Tequila]

from my current experience I could say that if I were to manage from zerop a utc, having the money and time to invest, I would certainly equip with technological tools at the cutting edge the offices and the people who manage it, besides that also in the proper training of the staff that besides having the skills of the case must first be positively motivated in what it does (stressing and breaking the ba*** and to people not benefit for the overall performance of the utc).
surely devote full time to 1 or 2 people the search and control of all that series of things that during the arc of one or more works escape or remain in the forgotten.

but also mine is pure utopia

 

[K79]

entering into concrete

I say mine:
utc receives the request, calls to understand the needs of the customer and the process in 3d/2d including the economic count that choosing the pieces from a mega database should be automatically, once I click a beautiful button that will suit me an offer to send to the customer.

once the customer accepts the maximum design is disappeared and sent to the production for the individual pieces, printed distinct base and saved so that it is replicable a tomorrow and for the pieces of commerce creates a list to give to the warehouse and if the pieces are missing is reported for the purchase from the usual suppliers,

once finished the whole workshop from the free way to delivery

I voluntarily forget quality control, but is something missing? ? ?

and with what tools could all be done?

 

[Tequila]

what you indicate more than a utc is a pure uc, as, following the customer's request, the 3d/2d process and the choice of components from the database you have if the product you do is the same and changes in a modular way.
If you design machinery or products different from time to time, it may be that you do not always have a component in the database and do not always have the ideal solution designed in the smallest details ready to be correctly quantified to the customer, provided that you do not have the signature on the 100% secure sales contract.

it happened to me at the end of November beginning of December to have to design almost from scratch a machine that we built for our use in workshop, and that now we also sold. the system of translation of the initial prototype made more than 2 years ago, changed in course of work already 2 years ago, even for this new machine has been further changed on the card with the customer before without knowing for certain what to do. I had only one idea in my head to improve the system, it was proposed and accepted and designed.
Fortunately it worked correctly and now we wait for certification / homologation there.

 

[K79]

Let us say that our 70% of the work is already done that are adequate to the customer's demands, the rest are ex novo designs.
I wanted to find a system to automate everything.
- - - updated - - - -our management is worth and the technical office is also from the commercial office

 

[SoT]

Hi.
It's my first post, but I feel called into question.
I don't think your request is a utopia.
I have many years of experience behind me and in the end I have always found the same problems in all the companies where I worked or for which I collaborated.
beyond the individual skills, the main variable to set is definitely the organization.
the better the organization and the easier it will be to coordinate people who are not properly skilled.
these my points
1 - material coding: I haven't found the perfect coding yet. I don't love the talking codes because they always turn out to be inadequate or not flexible.
2 - ease of search of codes with an excellent management. I had developed one that worked a bit like google. you were looking for a word and returned all the codes related to that word. for seven years I have left that company and the management still use it all, ut, uc, warehouse, maintenance etc.
3 - design method: although design can be seen as a form of art, they are of the idea that within a working group, everyone must have a common mink of how to proceed on the development of new projects. It will become much easier to change them and realize new ones starting from something existing.
4 - standardization push: standardization is never simple but you have to impose on pursuing a road and not operate "Italian" by arrangement everything about... It's better to pursue a not completely correct road than no road. Then over time you can always improve.
5 - definition of solid roles: in small companies often everyone does more than they do, or at least they are called to do so. I can't find it right, but it's inevitable. Therefore, people must have the tools to be able to cooperate partially in the tasks of their colleagues. But I repeat, it's better if that doesn't happen.
6 - sharing and clarity: save the drawings in pdf so that everyone can consult them. clear, simple and functional computer interfaces and especially fast.
7 - completeness of information: the commercial office or the shopping office must have all the technical information to be able to buy or sell, without leaving anything to chance. is responsible for providing these indications.
8 - etc. etc. :

I'd have more points but I'm at work. Also for each point you could write books. What I could even do one day or another

I hope I've been helpful, at least in something.

 

[K79]

I share everything and everything.

I currently miss the system at cost 0 to do everything.

the management now is there and for example does not make me the parametric prints! ! ! ! !

currently:
I get the offer request, I call the customer, I understand what you want
project ex novo or change things I already have
I prepare the economic count
I prepare the offer
I send everything to the employee who hangs and sends.

some of these steps must be able to automate them

without counting that when the order comes back
constructive if necessary
separate base / order

there are 3 people who do the job that a serious management and some other tool can do it one person