• This forum is the machine-generated translation of www.cad3d.it/forum1 - the Italian design community. Several terms are not translated correctly.

catia mouse lento

  • Thread starter Thread starter MMACCHIA
  • Start date Start date

MMACCHIA

Guest
Good evening! 🤓

who writes to you is a young computer technician, hired for a few days in a company, to deal with "small daily problems" in the use of corporate assets. I am not an expert neither of design, nor of catia.
I write here after looking in your pages solutions to the problem that I am about to expose. I've made some attempts on the basis of how much I read, but I couldn't come to the end and solve the problem that is presenting me.
hoping to find someone who can help me.. I'm going to expose the situation.

a position between those that "curo" is used to draw on catia v5, but the person who works there complains a rather annoying problem:
when trying to move an object in the 2d with the classic drag&drop, the pc will think about it for about 2 seconds (with a lot of wheel) when selecting an object within the drawing. In practice, when you click on the object to move (text or drawing), you must wait for a small amount of time in which the program goes into a sort of freeze before the object begins to follow the pointer and move. Afterwards, continuing to work on the same object this moves correctly without thinking about it, but by going to select another object again the two annoying seconds of freeze (with a lot of wheel).

this happens both with more complex files of large size and with very simple and light designs. Therefore I assume that it is not a problem dependent on the hardware that is not very recent but I think cmq enough to turn caia (workstation with cpu xeone5-2620v3 2.40ghz, 64gb ram, nvidia picture p4200).

This happens with different versions of catia, so I assume it is not a problem related to the version of the program.

I tried to install several times the drivers of the video card, from the latest version available and going back to some update, as well as cuffing in the tab settings. So I assume it's not a problem related to graphic drivers.

We canceled the catsettings, but the speech doesn't change.


Does anyone have any useful suggestions? definitely yes, so I start thanking you already from now on...... 🙏

Bye to all,
Mauritius
 
problem encountered and treated by me in the company.

after several attempts, including updates schefa video driver, replacement mause cordless with mauses with cable, cross test with other machines we forwarded the call to ds.

We have found that the problem exists only on the same machines which are no longer supported by ds.

This means that cv5 runs without big problems but on some might be a problem you indicated.

do you have a chance to cross-check other client models?
 
good morning falonef, thank you for the answer.

on another car, less performing, this problem is not found. However I did not run the installation of caia.. .
for this I thought that on the machine I write you the problem could arise from a "ignorance" mine in the installation/configuration of the software.
 
I think it's a problem with that kind of car.
Are we talking about workstations or notebooks?

from us the problem sie is presented on a notebook hp.
 
You can ask those who support you to analyze the case and confirm what we discussed.

attention: confirmation should be done after careful analysis of those who do the support service and not with a simple answer to the cabbage.
 
I have planned for Friday a remote intervention of our supplier.
on the phone anticipated that according to him the machines should not have problems.. .

(c)
 
update:
after remote operation with installation of the catia software, in 3 different versions the situation has only improved very lightly. Nothing exclatating. . .
 
and therefore only to replace the machine.
but to me it seems really strange... on less performing machines catia turns better.. .
 
update:
after remote operation with installation of the catia software, in 3 different versions the situation has only improved very lightly. Nothing exclatating. . .
and what did they recommend?

what did they find in the ds database as the origin of the problem and solutions?
 
the technician operated on the clean machine, just formatted.

installed different versions and separated the enviroment files by changing the strings contained in txt to differentiate them.

He didn't do anything else. He thought there was nothing else to do.
 
the technician operated on the clean machine, just formatted.

installed different versions and separated the enviroment files by changing the strings contained in txt to differentiate them.

He didn't do anything else. He thought there was nothing else to do.
easy.

And now that you do throw away the 30-40 cars?

That's what you had to tell him.
 
If I could find a solution, I could make a story. .

but at present I don't know exactly how to complain
 
must forward the problem to ds

must forward ds' response to this problem.

must search and confirm if the machines used are (still) supported by ds.

If the answer is "yes" they can.
If the answer is "no" unfortunately I know your cabbage.
 

Forum statistics

Threads
44,997
Messages
339,767
Members
4
Latest member
ibt

Members online

No members online now.
Back
Top